Once an order is processed by customers, Cozylazy Shop sends a message to customers with the tracking information. They can check the tracking number a few minutes after receiving the notification.

Cozylazy Shop accepts the following payment methods: Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, Google Pay, and Bank Transfers. If you have any further questions or need assistance with your payment, please don’t hesitate to contact our customer service team.

Yes, Cozylazy Shop offers delivery via UPS using their express shipping service, which ensures that products are delivered within 4-6 days. This expedited shipping option is designed to provide our customers with quick and reliable delivery for their orders.

Custom Duty: In international orders custom duty/charges may be applicable as per country of import’s custom department

Cozylazy Shop offers a wide range of products catering to various sizes, from Small to XL. This ensures that our customers can find the perfect fit for their needs, whether they prefer a more tailored or relaxed style.

Cozylazy Shop provides a size chart for each product. We recommend consulting the size chart before making a purchase to ensure a proper fit and minimize the need for returns.

As part of our policy, Cozylazy Shop does not provide refunds or returns on sold products. However, customers can exchange Cozylazy Shop pieces for a different size, subject to terms and conditions. A credit note will be issued if the desired size is out of stock. For products eligible for size exchange (excluding sale items), please contact us at info@Cozylazy.in within 15 days of delivery to initiate the exchange process.

Prepaid orders are not eligible for cancellation.You can cancel your Cash on Delivery order within 24 hours of order. write to us at info@Cozylazy.in to request a cancellation.

All international orders are final sale; refunds, returns, or exchanges are not eligible.

Cozylazy Shop does not provide customization options for orders. Our products are available in standard sizes for purchase.

After a customer places an order with Cozylazy Shop, you will receive a notification via email or WhatsApp confirming that your order has been successfully placed. Additionally, you will receive another message after the order has been dispatched, and later, you will receive a message requesting product feedback. We strive to keep our customers updated throughout their order process.

In India, orders are delivered in approximately 3-4 days, while orders to outside countries are typically delivered in approximately 4-5 days. For optimal service, we exclusively prefer express delivery through a connected shipping company.

Yes, Cozylazy Shop offers Cash On Delivery to customers. However, if you choose prepaid mode while placing your order, you will receive an additional 5% discount on the order value.

Cozylazy Shop offers multiple discount offers that you can apply during checkout. Currently, we have two discounts available: the “SUNSHINE25” code offers an additional 25% off on all orders, and the “SALES30” code provides a flat 30% discount on orders over 9999. Please use these codes at checkout.

No, Cozylazy Shop does not charge an additional fee for Cash On Delivery (COD) orders. Please note, COD orders are available only for India and not for international orders.